{"id":3443,"date":"2024-04-13T18:12:51","date_gmt":"2024-04-13T18:12:51","guid":{"rendered":"https:\/\/annorachimney.com\/?page_id=3443"},"modified":"2024-04-13T18:16:58","modified_gmt":"2024-04-13T18:16:58","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/annorachimney.com\/index.php\/refund-policy\/","title":{"rendered":"Refund policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3443\" class=\"elementor elementor-3443\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c3ddfb6 elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"c3ddfb6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-848430f\" data-id=\"848430f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-325129c elementor-widget elementor-widget-wd_text_block\" data-id=\"325129c\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h1 style=\"text-align: center;\"><span style=\"color: #000000;\">CANCELLATION RETURN &amp; REFUND POLICY<\/span><\/h1><p><span style=\"color: #000000;\"><strong>Order Cancellation<\/strong><\/span><\/p><p>- Only Full Cancellation allowed. Partial Order Cancellation is not allowed.<\/p><p>- To place cancel request call the customer care helpline within 12 working hours of placing the order.<\/p><p><span style=\"color: #000000;\"><strong>Order Returns<\/strong><\/span><\/p><p>- In case product is received physically damaged during shipment, click a picture and email to customer service team for assessment within 24 hours of receiving the shipment.<\/p><p>- We only accept returns if the item shipped to you is defective or damaged. The item should be returned to us within 7 days from the delivery date in original packaging. The product should be in unused condition. We will send you a new replacement unit as soon as we receive the return package.<\/p><p>- Returns will not be taken for orders delivered by store personnel. Please check the product at the time of accepting delivery.<\/p><p>- When you return your product, indicate the reason for your return in a short note. Put the item along with the invoice and the note with the order number into a secure package. Affix our address (send only to sender address as seen in the invoice \/ delivery challan) and send it through a reliable courier and email us the consignment details.<\/p><p>- Please note that we will provide refund \/ return facility only for products bought from our online store\u00a0www.Annorachimney.com\u00a0and not for orders from physical stores or other online stores.<\/p><p>\u00a0<\/p><p><span style=\"color: #000000;\"><strong>Repair \/ Warranty issues<\/strong><\/span><\/p><p>- In case of any kind of malfunctioning or defect in product, the item will need to be taken to the nearest\u00a0Annorachimney Service Center for assessment and resolution.<\/p><p><span style=\"color: #000000;\"><strong>Customer Help:<\/strong><\/span><\/p><p><span style=\"color: #000000;\"><strong>Contact details:<\/strong><\/span><\/p><p><span style=\"color: #000000;\"><strong>Business Hours:<\/strong><\/span>\u00a0Monday to Saturday -\u00a010\u00a0AM to 6.00 PM<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CANCELLATION RETURN &amp; REFUND POLICY Order Cancellation &#8211; Only Full Cancellation allowed. Partial Order Cancellation is not allowed. &#8211; To<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3443","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/annorachimney.com\/index.php\/wp-json\/wp\/v2\/pages\/3443","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/annorachimney.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/annorachimney.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/annorachimney.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/annorachimney.com\/index.php\/wp-json\/wp\/v2\/comments?post=3443"}],"version-history":[{"count":4,"href":"https:\/\/annorachimney.com\/index.php\/wp-json\/wp\/v2\/pages\/3443\/revisions"}],"predecessor-version":[{"id":3447,"href":"https:\/\/annorachimney.com\/index.php\/wp-json\/wp\/v2\/pages\/3443\/revisions\/3447"}],"wp:attachment":[{"href":"https:\/\/annorachimney.com\/index.php\/wp-json\/wp\/v2\/media?parent=3443"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}